“Why is this customer's subscription past due, and what are my options?”
What MoClaw does
- 1 Looks up the customer and their subscriptions through the Stripe MCP server.
- 2 Reads the latest invoices and payment attempts to find the failed charge and decline reason.
- 3 Checks the Stripe docs for the relevant dunning and retry settings.
- 4 Explains the cause and lays out the options without changing anything until you confirm.
MoClaw reports: 'The last invoice failed on Jun 12 with card_declined (insufficient funds); Stripe has retried twice. Options: trigger another retry, send a hosted invoice link, or pause the subscription. Say the word and I'll do it.'